Americas Best Value Inn Chicago

The public space and free continental breakfast was great. The staff was friendly, but the room smelled and the bathroom especially and the room in general needed a major renovation. Also no WiFi throughout the hotel and the room wasn't equipped with enough power outlets in the appropriate places for PCs and cell phone chargers for the modern traveler.
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I did not feel safe at all; thank goodness I was not alone. The door looked like someone had broken in or tried to in the past. I think there were people living in the hotel, including right next to us, where we heard strange noises coming through the walls. The room was not clean; there was food on the walls. There was food on the floor. Beside lamp was burnt out. The panel on the hotel phone wasn't even for the hotel we were in which became a problem when needed to let delivery drivers know where we were located. There was barely a toilet paper in our bathroom, 2 almost finished rolls. No coffee for the coffee pot....But hey, with the soap, by the tub there was a feminine hygiene product. I've never seen a hotel giving those away. Totally strange. We were thankful that there was no one in our room when we got back from our event that night. It was not comfy, clean or safe and those things beat out cheap any day. ...read more

I did not feel safe here. There were parties in rooms close to us. We requested a non-smoking room and were told they only had smoking. Then after check-in and while we were deciding to move to another hotel, they suddenly came up with one. Since Chicago is a smoke free city I would think the hotels would have cleaned up a bit, I have been in nursing homes that smelled better. ...read more

I would never again stay at this place! It was my worst experience ever in a motel. I may never stay at a days in again either. Don't waste your time with this dump!

This was the worst stay I've ever had in a hotel. There was used soap with hair on it in the bathroom upon arrival. I had to take fresh unopened soap from the hotel down the street. My room was never cleaned once while I was there. I got fleas bites from the bed and I saw cockroaches in the room. It was disgusting! ...read more

It was below my expectation and the room did not smell fresh.

This hotel is showing its age. Some efforts are being made to spruce things up, but there is a long way to go before I would consider it more than a one-star motel.

Would not go back to this hotel, staff could hardly speak English and was not friendly.

It was horrible our room was dirty, light bulb in bathroom was exposed missing it's cover. There was mold in the shower. We called the front desk who said they would work on it and call us back. After one and a half hours we had to call them back, I was then told they had no one to clean the room and that they could not change the shower curtain, nor was there any other room to change to. Finally three hours later both guys at the desk took me to another room to inspect and offered it to me, after they had told me there were no other rooms. ...read more